Conditions

Check-in is from 4.00 pm and check-out at 9.00 am. For us it is very important to respect the schedule in order to guarantee a timely check-in. However, if necessary, we are willing to meet your needs.

A deposit of 40% of the total amount of the stay is required to confirm the reservation and must be paid by bank transfer.

The cancellation of the reservation, the request to change the length of the stay and any communication must be sent by email to info@livignoarcobaleno.it

Up to 30 days before the arrival date the cancellation is free of charge. After this deadline the deposit will be entirely retained as a penalty.

Payment must be made on the arrival day in cash or by check;

The apartments are available throughout the year. During the high season periods they must be rented from Saturday to Saturday; in low season, however, they may be rented for short periods, also during the weekday;

The apartments are provided with bed linen; bath towels are available upon request and surcharge;

The cot for your children (without linen) is provided free of charge;

Please leave the apartment clean and tidy. If we find any anomalies during the inspection the day you vacate, we will require the necessary amount to fix them. Finally, we ask you to throw all the waste in the specific bins before your departure sorting the waste correctly;

We reserve the right to request a deposit for any damage, which will be returned the day of departure after checking the apartment’s conditions;

If you lost the keys, we will ask you a refund of 10 euros per key;

Pets allowed only on request and surcharge;

Smoking is forbidden inside the apartments;

It is forbidden to enter the apartments with ski equipment;

Waste of water and heating are to be avoided;

It is advisable to air out the apartment every day. Please avoid leaving the windows open in your absence during the winter;

Please do not disturb during the quiet time from 11.00 pm to 8.00 am.

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